Business optimisation can be deployed in a number of ways to improve performance, reduce cost and streamline processes.  In this article, we aim to cut through the jargon by providing a current case study done by Ariston Global and an overview of IT Process optimisation and design – which in our current technological age is one of most the important aspect to ensure your business runs effectively.

IT Process optimisation and design:

IT Process optimisation and design is a service that stretches far beyond the practice of programming techniques, hardware knowledge and IT systems.  It is the intricate process of analyzing the most appropriate ways of making sure your organisation meets the current technological and information standards required for modern business. It is a strategic element for modern organisations, which are increasingly dependent on the use of Information Technology in their operations.

Below is a case study done by Ariston Global showcasing a client’s needs derived from this process and the solution implemented by Ariston Global to ensure they outperform their competitors.

A High-Level Business Case for IT Process Capabilities:

The client being the biggest supplier and distributor of floral accessories in Southern Africa, leading distributors of craft and decor accessories, which include a wide variety of baskets, pottery, glassware, wedding accessories, party decor, fancy ribbons, cellophane, galvanised products, silk and dried flowers etc. approached Ariston Global for our IT Process optimisation and design expertise.

Driven by the rise of complexity, a recent server crash with a back-up system that didn’t work and systems that weren’t able to work together, our client experienced an almost perfect storm of software debacles as a result of outdated, non-interactable systems and unoptimized technological capabilities.



The objective of this business case is to assess the impact of advancing the technological capabilities through establishing a Technology Stack specifically suited to the organisation’s needs.

We do this by keeping the following in mind:

  1. The Business Requirements;
  2. The current IT Infrastructure and Business processes;
  3. The Scope of the Project;
  4. The Security Requirements, and
  5. Scalability of the project.

This ensured their business saves costs, increases productivity and saves time. It will also focus on direct cost-benefit analysis and future determinization of the return on investment.

Increase ROI

Business Need

  • The organisation wants to remove the need to run programs or applications from a server or a physical computer.
  • Save costs (in terms of maintenance and subscriptions)
  • They needed up to date (real-time) information.
  • Mitigate risks for data security breaches.
  • Ensure data is not lost.
  • The organisation was running out of storage capacity and needed a solution to its growing storage needs
  • A system that works faster and is more reliable than their current system
  • A system that integrates effectively and efficiently with their accounting system.
  • They needed to access this system from anywhere
  • Improved User Interface and User Experience

Selecting their Tech Stack:

During our analysis, we use a formalized, disciplined process for identifying, articulating, and facilitating the change needed to solve their business problem and ensure opportunity for future development and success.

This is where we chose which integrations will work best with the organisations current systems and decided which existing applications to use in order to create a Technology-Stack and identify the outdated systems that need replacing. This ensured their business saved costs, increased productivity, and saved time.


After the above analysis, we recommended the client move to a cloud-based system where all their information would be readily available to them and updated in real-time. We also suggested the systems and integrations that would work best for this customer for their method of accounting, stock taking a POS (Point of Sale Sytems) etc. – which was the Xero Accounting System and the Dear system. With these systems in place, all their business needs for this project would be achieved.

Cost Analysis of Recommendation:



Current Systems Cost per Year

R 186 600. 00

New Systems Cost per Year

R 67 000. 00

Savings per year

R 119 600. 00


ROI in the form of saving costs, time and an increase in staff effectiveness and productivity can be realised by these efforts.


Through this rigorous process and expertise offered by Ariston Global to ensure a seamless change, our client was able to move from their current system to their new cloud-based systems and recommended app stack within two days!

We ensured the successful migration of data and services to an online platform, data integrity is maintained no data was lost during this process, and we reduced yearly costs by over a Hundred Thousand Rand.

The new system gives real-time updates and ensures there are no delays and all-around security and protection of information. Data storage is no longer a problem as they have far more space on the cloud system as well as easy storage upgrades for future growth. This system can be accessed from anywhere enabling their staff to work regardless of their location or device, this feature is supported by an easy-to-use interface that creates a positive experience for all the staff.

We continue to give our support and expertise to ensure a smooth change management process, a total business solution, and look forward to their continued growth and progress.